Access Statement

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This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

Access Statement for Pier View self-catering luxury apartments

Pier View is situated in the perfect position for the Pier, high street and the entertainment that Southend has to offer.
 The property is located in the centre of Southend on Royal Terrace, next to the high street. Pier View overlooks the Pier & Seafront and is on a one way street. Located in the conservation area the four self-catering apartments make up the Georgian property. There is one ground floor apartment named Lady Hamilton. The property is a Georgian build full of history and quirky features.
Due to the nature of the property unfortunately there is no lift and the communal lounge is located on the first floor. A total of 19 short stairs from the entrance hallway.

We look forward to welcoming you. If you have any queries or require any assistance please phone 01702 437900 or email
  • Southend Central is the nearest station which links London to Southend (0.3 miles) (c2c) Fenchurch street. Taxi’s operate from outside the station but due to the one way system it may be a 10 minute cab journey.
  • Southend Victoria is a 10 minute walk and links London to Southend (Liverpool street Line)
  • Taxi service will be available outside the station.
  • Southend Central bus station is just (0.2 miles) from the property
  • The streets in the area surrounding the property are all paved
  • Food shopping and other essentials can be found in the high street which is located next to Pier View
  • Shopping can also be delivered to the apartments if needed.
Key Collection, Welcome and Car Parking
  • The Proprietor will organise to meet the guests at the property for the collection of the keys
  • Keys can be taken out to the guest in their car on request
  • A familiarisation tour will be made on arrival of the chosen apartment and public areas
  • Parking is available close to the property at a supplement. There are 2 car parks and both are subject to availability on booking
  • There is bay street parking in Royal Terrace at a cost
  • Blue Badge parking is available in the bays in Royal Terrace
  • There is a paved surface from the car park to the property entrance. The area is well lit
  • One step up in to the property
  • The front door is 850mm
  • No hand rail or ramp
  • Well lit entrance with a wide hallway
Halls, Stairs, Landings, Passageways
  • Wide hall / entrance
  • 2 flights of stairs (12 steps) then (7 steps) which will take you up to the communal lounge
Sitting Room/Lounge
  • First floor lounge – 2 flights of stairs (12 steps) then (7 steps)
  • The door opening is 770mm wide
  • No lift
  • Lounge is on a level surface with short pile carpet and lots of space between furniture to manoeuvre
  • Furniture can be moved but must be requested with the owners in advance
  • The television in the lounge has subtitles
  • The lounge is very well lit with main lights and table lamps
Bedrooms and Sleeping Areas
  • Lady Hamilton apartment is located on the ground floor
  • The internal door measures 710mm
  • There is a step down in to the lounge
  • There is a step up in to the en-suite
  • The television has subtitles
  • There is a sofa bed in the lounge or the bedroom can have two single beds (on request at time of booking)
  • The carpet is short pile
  • The carpet is short pile
Bathrooms, Shower-rooms and Toilets
  • There is a step up in to the en-suite
  • Small step up in to the shower cubicle
  • There is a sink with cabinet
  • Non slip tiles
Laundry Room
  • Located 12 stairs up from the hallway
  • The door opening is 630mm wide
  • Floor short is carpeted
  • There is a washer dryer
  • The door opening is….
  • The room is lit with spot lights
  • Access from the back of the property to the patio area
  • one steep step up to the patio/garden area
  • Paved area with seating and tables
Additional Information
  • Service dogs are welcome
  • All areas have good colour contrast between the floor, doors and walls. Generally, doors and door frames are dark wood and walls are light in colour.
  • The nearest General Hospital with an A&E unit is 2.5miles
  • The nearest Doctors surgery (Southend medical centre) is 0.6 miles
  • There is also a list of nearby attractions and details of their Access Statements for information, where available.
  • Free wi-fi access in the whole property
 Contact Information
 Pier View Self-catering luxury apartments, 5 Royal Terrace, Southend-on-Sea. Essex. SS1 1DY
 01702 437900
 Local Accessible Taxi:
 01702 345678 Radio Cars
 Local Public Transport:
 Southend Central train station. Southend Victoria train station. Southend Central bus station